About Juergen Tolksdorf

As Director of Innovations Group, Juergen manages the Technology Partnership Program and AppFoundry Program. Prior to this role, he managed Genesys Solution Strategy and Research and Development groups within Genesys. Juergen joined Genesys in 2009 through an acquisition of a customer experience solution company that built voice self-service management and automated provisioning of Genesys environments. Juergen has a long history in contact center management and implemented a variety of customer experience strategies of large technology companies across Europe.

About Juergen Tolksdorf

As Director of Innovations Group, Juergen manages the Technology Partnership Program and AppFoundry Program. Prior to this role, he managed Genesys Solution Strategy and Research and Development groups within Genesys. Juergen joined Genesys in 2009 through an acquisition of a customer experience solution company that built voice self-service management and automated provisioning of Genesys environments. Juergen has a long history in contact center management and implemented a variety of customer experience strategies of large technology companies across Europe.

About Juergen Tolksdorf

As Director of Innovations Group, Juergen manages the Technology Partnership Program and AppFoundry Program. Prior to this role, he managed Genesys Solution Strategy and Research and Development groups within Genesys. Juergen joined Genesys in 2009 through an acquisition of a customer experience solution company that built voice self-service management and automated provisioning of Genesys environments. Juergen has a long history in contact center management and implemented a variety of customer experience strategies of large technology companies across Europe.

About Juergen Tolksdorf

As Director of Innovations Group, Juergen manages the Technology Partnership Program and AppFoundry Program. Prior to this role, he managed Genesys Solution Strategy and Research and Development groups within Genesys. Juergen joined Genesys in 2009 through an acquisition of a customer experience solution company that built voice self-service management and automated provisioning of Genesys environments. Juergen has a long history in contact center management and implemented a variety of customer experience strategies of large technology companies across Europe.

About Juergen Tolksdorf

As Director of Innovations Group, Juergen manages the Technology Partnership Program and AppFoundry Program. Prior to this role, he managed Genesys Solution Strategy and Research and Development groups within Genesys. Juergen joined Genesys in 2009 through an acquisition of a customer experience solution company that built voice self-service management and automated provisioning of Genesys environments. Juergen has a long history in contact center management and implemented a variety of customer experience strategies of large technology companies across Europe.

About Juergen Tolksdorf

As Director of Innovations Group, Juergen manages the Technology Partnership Program and AppFoundry Program. Prior to this role, he managed Genesys Solution Strategy and Research and Development groups within Genesys. Juergen joined Genesys in 2009 through an acquisition of a customer experience solution company that built voice self-service management and automated provisioning of Genesys environments. Juergen has a long history in contact center management and implemented a variety of customer experience strategies of large technology companies across Europe.

Walla Oriqat

About Walla Oriqat

Walla Oriqat helps manage Technology Partnerships and the AppFoundry Program at Genesys. Prior to this role, Walla interned for the Market Strategy team researching tech trends like AI and IoT to plan go-to-market strategies that would enhance the CX platform.