Colum is a Senior Account Executive for GAAP (Genesys App. Automation Platform) formerly known as SpeechStorm. He is responsible for GAAP sales across UK & Ireland, Southern EMEA and APAC. He has 25 years experience in the Contact Centre software industry covering many aspects but primarily Voice Recording, CRM and IVR. He is based in the Genesys Frimley office in the United Kingdom.
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.