Desa leads the Genesys Customer and Partner Marketing programs. Desa joined Genesys in 2015 and brings a 20-year track record of success in business alliances and building achievable strategies in quickly evolving global environments with leading public and pre-IPO companies. Desa lives in the San Francisco Bay area with her family and consider her favorite quote is: “Look at situations from all angles, and you will become more open.”- Dalai Lama
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.