Giovanni, also known as “Gio”, is a Solution Lead for Employee Engagement at Genesys. Gio has experience deploying, designing and selling to contact centers around the globe. Gio is focused on demonstrating how the right apps and tools can simplify the day-to-day of employees, being a firm believer that making employees feel valued and engaged is critical to the success of every organization.
Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.