Giovanni, also known as “Gio”, is a Solution Lead for Employee Engagement at Genesys. Gio has experience deploying, designing and selling to contact centers around the globe. Gio is focused on demonstrating how the right apps and tools can simplify the day-to-day of employees, being a firm believer that making employees feel valued and engaged is critical to the success of every organization.
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.