Jason Alley is on the product marketing team at Genesys with more than 20 years of experience in customer engagement. His responsibilities include developing go-to-market strategies, messaging and integrated marketing campaigns for customer experience and cloud solutions. Prior to Genesys, he served in consulting roles at Vanguard Communications and SmartContact (a firm he founded), working with large enterprise contact centers and supplier clients. Jason spent the early part of his career in sales, marketing and product management roles working for Aspect, Hipbone, Nortel and other technology companies. He received his bachelor’s degree in business economics from UCLA.
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.