As senior director of communications for Genesys, Judith Coley heads global media relations, analyst relations and executive communications. She brings more than two decades of proven expertise in increasing global thought leadership eminence and brand awareness to help drive business results. Judith has led worldwide marketing and corporate communications initiatives for diverse companies of all sizes and stages, from start-ups to enterprises such as top tech brands Apple, Adobe, AOL and PayPal.
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.