Jeff Haslem is the Chief Information Officer at Genesys. He is responsible for the company’s financial, CRM, HR and business intelligence systems. He leads a global team dedicated to ensuring that the company’s transformation and aggressive goals are supported by the right information technology and security.
Prior to joining Genesys in 2012, Jeff served as Senior Vice President and Chief Information Officer at Rovi Corporation. In this role, Jeff was responsible for the vision, strategy, governance, business alignment and operations for Rovi’s worldwide IT Services and Facilities. While at Rovi, Jeff oversaw the seamless integration of 10 acquisitions, and led an internal IT business partner team of 170. Jeff has also held leadership roles at Openwave, Broadvision. and Oracle.
Jeff holds an MBA degree from the University of Maryland and a bachelor’s degree from Purdue University.
Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.