As a Senior Product Marketing Manager at Genesys, Stephanie is the marketing lead for the Genesys Reporting and Analytics product suite. Stephanie applies the lessons learnt from more than 10 years consulting and working in banking, telco and government environments with a deep knowledge of the Genesys platform & products to find ways to get you the data, views and insights you need to drive change. Plus as a certified Professional Scrum Master, she is always looking to find ways customers can continuously and iteratively derive value from their investment - sooner rather than later - as she did back when she was a Genesys customer.
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.