Genesys Blog
PureCloud Blog
Executive Blog
AppFoundry
  • Genesys.com
  • |
  • Select Region
+1.888.436.3797

Genesys Blog Logo

Menu

Skip to content
  • Home
  • AppFoundry
  • Executive Blogs
  • Genesys Worldwide
  • PureCloud Blogs
Stephanie Grey

Stephanie Grey

As a Senior Product Marketing Manager at Genesys, Stephanie is the marketing lead for the Genesys Reporting and Analytics product suite. Stephanie applies the lessons learnt from more than 10 years consulting and working in banking, telco and government environments with a deep knowledge of the Genesys platform & products to find ways to get you the data, views and insights you need to drive change. Plus as a certified Professional Scrum Master, she is always looking to find ways customers can continuously and iteratively derive value from their investment - sooner rather than later - as she did back when she was a Genesys customer.

Make Analytics Resolutions You Can Stick to in 2018

The start of a new year often means it’s time to talk about resolutions. Most people make resolutions to improve or change in some way—lose...

Jan 25, 2018Stephanie Grey By Stephanie Grey

Don’t Drop the Ball: 5 Steps to Effective Contact Center KPIs

As a contact center manager, do you ever feel like managing contact center performance is like trying to keep several balls in the air at...

Jun 29, 2017Stephanie Grey By Stephanie Grey

Subscribe

Your Genesys Blog Subscription has been confirmed!

Please be sure to whitelist enterprise.programs@genesys.com to ensure you receive Genesys emails.
close

Tweets by @Genesys

CATEGORIES

Analytics Business Optimization Cloud Contact Center

 

Customer Engagement Customer Experience Digital Employee Engagement

 

Inbound IVR Omnichannel Outbound Workforce Optimization

ABOUT GENESYS

Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

+1.888.436.3797
Copyright © 2017 Genesys. All rights reserved. Terms of Use | Privacy Policy
Select Region Select Region