Steve is the Global Product Marketing Manager for Workforce Optimization and Decisions with over 20 years of experience in B2B and B2C companies. He supports workforce engagement solutions across the Genesys portfolio, bringing a diverse marketing background that includes public relations, advertising, market analysis and lead generation. Steve is a self-proclaimed foodie and a gourmet cook living in Indianapolis, Indiana.
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.