genesys customer experienceThe 2014 G-Force season is here! We are excited to bring the Genesys community together with thought leaders, innovators and industry experts. At this year’s event, we’ll take an in-depth look at customer experience across areas like digital channels, the cloud and speech analytics. Learn the latest on customer experience in three incredible cities: New Orleans, London and Melbourne. We have an exciting mix of customers, analysts and thought leaders coming to New Orleans, including:

  • Morten Kühl, Head of Enterprise Systems, Airbnb
  • Tyler Pichach, Senior Director of Telephony Strategy and Deployment, CIBC
  • Jim Kerr, Director of Customer Experience Technology, Walgreens
  • Michael Shaw, Senior Vice President of Operations, ZoomSystems
  • Joseph Pine, Acclaimed Author and Visiting Scholar, MIT Design Lab
  • Kate Leggett, Principal Analyst, Forrester Research
  • Paul Segre, President & CEO, Genesys

Have you registered?

Keith Pearce shares more about why G-Force has something for everyone when it comes to customer experience, available on the Genesys YouTube channel. The video highlights the New Orleans event, which kicks off the G-Force season on May 27-29. If you haven’t registered for the New Orleans event, there is still time! The London and Melbourne events are open for registration too. See you at G-Force!

Rachael Royds

Rachael Royds

As Director of Social Media Marketing at Genesys, Rachael leads the Genesys social media strategy globally for marketing, corporate communications, and employee advocacy. Rachael brings over 10 years of experience in B2B, B2C, and non-profit marketing. She previously held marketing...