nGUVUnGUVU, a contact center gamification company, has launched nGAGEMENT on the Genesys AppFoundry – a newly available online marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers to discover, research and connect with a broad range of customer experience applications, integrations and services that address their unique customer needs.

“With nGAGEMENT, you can transcend the limitations of present-day contact center contests by using software-based game mechanics to ‘gamify’ not just one but any number of key performance indicators (KPI’s).” said Max Mastrocola, Chief Revenue Officer at nGUVU.

To learn more about the features and benefits of nGuvu, visit the application listing on the Genesys AppFoundry.

Juergen Tolksdorf

As Director of Innovations Group, Juergen manages the Technology Partnership Program and AppFoundry Program. Prior to this role, he managed Genesys Solution Strategy and Research and Development groups within Genesys. Juergen joined Genesys in 2009 through an acquisition of a...