Liz Weida

About Liz Weida

Liz Weida is a Senior Product Marketing Manager for Genesys. Liz joined Genesys through the Interactive Intelligence acquisition, where she held roles in Product Marketing, Solutions Engineering and Enterprise Sales. A true digital native, she started her career in Marketing with startups and creative agencies at a time when digital began to transform and disrupt the consumer market. Liz primarily works on strategic positioning for PureCloud by Genesys.

Christina Gates

About Christina Gates

Prior to joining the Genesys Product Marketing team, Christina Gates spent 3 years in contact center product management. With previous marketing experience for an online city guide, digital agency, and traditional book publisher, she embraces customer experience in many mediums.

Richard Schott

About Richard Schott

Richard is the product manager for Integration Services for PureCloud by Genesys. He helps tie together PureCloud and the other IT systems leveraged within the contact center. With a continued focus on utilizing the best features of every system to solve today’s business problems while anticipating the challenges of tomorrow, Richard strives to change the math of the integration equation to make the solution greater than the sum of its individual parts.

Jack Nichols

About Jack Nichols

With over 15 years of technical and leadership experience Jack Nichols serves as the Director of PureCloud Product Management leading the organizations strategy on developing our platform partner ecosystem. Prior to joining the PureCloud organization Jack was a member of the leadership team that grew the PureConnect Cloud business from $10 million USD ARR to $100 million USD ARR, during which time he lead the creation of the global technical operations and carrier management teams. Before Genesys, Jack lead the global network and security infrastructure function at BrightPoint (now Ingram Micro), a fortune 500 global logistics company, where ran a $20 million global infrastructure consolidation project covering 40+ offices/warehouses around the world. He holds a bachelor’s degree in engineering technology/computer science from Purdue University and joined E*TRADE Financial upon graduating where he architected and ran multiple global trading data network infrastructures.

Cameron Smith

About Cameron Smith

Cameron is the Global Director of Solution Strategy for Employee Engagement Solutions covering Workforce Optimization and Omnichannel Desktop with over 17 years of experience across operational and consultancy roles. He is responsible for the delivery of solutions to the market including Strategy and Commercial Readiness. Since beginning with Genesys in 2008, Cameron has been providing organizations globally with transformational thinking and delivery focused on Employee Engagement and Customer experience. He is a certified Customer Experience Professional and is currently based in Raleigh, North Carolina.

Christina Gates

About Christina Gates

Prior to joining the Genesys Product Marketing team, Christina Gates spent 3 years in contact center product management. With previous marketing experience for an online city guide, digital agency, and traditional book publisher, she embraces customer experience in many mediums.

Abi Chandra

About Abi Chandra

Abi is a Cloud Technology Evangelist at Genesys. His career in telephony has mimicked the life cycle of contact center solutions. After working on Rockwell’s ACD systems in the 1990’s, he used server board-based systems at Aspect Solutions and IP systems at Interactive Intelligence. His primary background is in Cisco Systems data and voice technologies. He regularly hosted architecture design sessions for ININ's channel partners. Now as a Cloud Technology Evangelist at Genesys, he helps customers translate their business vision into technical reality. In his spare time, he enjoys creative arts and making indie films, one of which is available on Netflix. People are surprised to hear that he is an avid Jazzerciser.

Zach Hinkle

About Zach Hinkle

Zach Hinkle is a Genesys Solutions Product Manager in the Product Management organization in PureCloud. He is a 12-year veteran with Interactive Intelligence with roles in the Support organization, Strategic Initiatives Group, and most recently in the Solutions group for PureConnect (formerly CaaS). He came to Genesys through the ININ acquisition in December 2016.