Christina Gates

About Christina Gates

Prior to joining the Genesys Product Marketing team, Christina Gates spent 3 years in contact center product management. With previous marketing experience for an online city guide, digital agency, and traditional book publisher, she embraces customer experience in many mediums.

Wendy Mikkelsen

About Wendy Mikkelsen

Wendy Mikkelsen is a Director of Product Marketing at Genesys. In this role, she has responsibility for the strategic success of customer engagement solutions, driving product adoption and market awareness. Wendy has considerable professional expertise serving the contact center and communication industry for more than 20 years. Prior to Genesys, Wendy held various product and cloud marketing positions at Interactive Intelligence, Avaya and Nortel. Wendy has broad knowledge of the contact center market and provides educational opportunities for businesses to learn about next generation customer experience management strategies and solutions.

Brian Bischoff

About Brian Bischoff

Brian Bischoff is the Genesys senior vice president for PureCloud Commerical Operations. He is responsible for driving market innovation and growth with next generation Cloud customer experience offerings. Brian has spent his career focused on delivering CX solutions to midsize and enterprise customers. His work has spanned premise contact centers, hosted solutions and modern Omni Channel SaaS architectures. Brian is passionate about the profound changes and business and operational opportunities that can be realized though Cloud applications. Prior to joining Genesys, Brian held a variety of roles focused on product management, sales and new product introduction. He has spent the last several years leading the Genesys cloud market launch and go-to-market efforts. Brian has a Bachelor of Science degree in Business Administration, a Master of Business Administration degree from the University of Richmond and an Advanced Management Certificate from the Kenan-Flager Business School at the University of North Carolina Chapel Hill.

Bobbi Chester

About Bobbi Chester

Bobbi Chester is a member of the Product Marketing Team at Genesys. Her nearly 20 years’ experience in contact center technologies began at MCI (which eventually became Verizon Business) where she was part of a specialized services team selling contact center solutions to Fortune 1000 and global clients. Prior to joining Genesys, Bobbi was Director of Marketing for a contact center outsourcing company. Bobbi is the proud wife of an Air Force officer and an avid college football fan.

Stephanie Grey

About Stephanie Grey

As a Senior Product Marketing Manager at Genesys, Stephanie is the marketing lead for the Genesys Reporting and Analytics product suite. Stephanie applies the lessons learnt from more than 10 years consulting and working in banking, telco and government environments with a deep knowledge of the Genesys platform & products to find ways to get you the data, views and insights you need to drive change. Plus as a certified Professional Scrum Master, she is always looking to find ways customers can continuously and iteratively derive value from their investment - sooner rather than later - as she did back when she was a Genesys customer.