Richard Schott

About Richard Schott

Richard is the product manager for Integration Services for PureCloud by Genesys. He helps tie together PureCloud and the other IT systems leveraged within the contact center. With a continued focus on utilizing the best features of every system to solve today’s business problems while anticipating the challenges of tomorrow, Richard strives to change the math of the integration equation to make the solution greater than the sum of its individual parts.

Richard Schott

About Richard Schott

Richard is the product manager for Integration Services for PureCloud by Genesys. He helps tie together PureCloud and the other IT systems leveraged within the contact center. With a continued focus on utilizing the best features of every system to solve today’s business problems while anticipating the challenges of tomorrow, Richard strives to change the math of the integration equation to make the solution greater than the sum of its individual parts.

Liz Weida

About Liz Weida

Liz Weida is a Senior Product Marketing Manager for Genesys. Liz joined Genesys through the Interactive Intelligence acquisition, where she held roles in Product Marketing, Solutions Engineering and Enterprise Sales. A true digital native, she started her career in Marketing with startups and creative agencies at a time when digital began to transform and disrupt the consumer market. Liz primarily works on strategic positioning for PureCloud by Genesys.

Liz Weida

About Liz Weida

Liz Weida is a Senior Product Marketing Manager for Genesys. Liz joined Genesys through the Interactive Intelligence acquisition, where she held roles in Product Marketing, Solutions Engineering and Enterprise Sales. A true digital native, she started her career in Marketing with startups and creative agencies at a time when digital began to transform and disrupt the consumer market. Liz primarily works on strategic positioning for PureCloud by Genesys.

Christina Gates

About Christina Gates

Prior to joining the Genesys Product Marketing team, Christina Gates spent 3 years in contact center product management. With previous marketing experience for an online city guide, digital agency, and traditional book publisher, she embraces customer experience in many mediums.

Christina Gates

About Christina Gates

Prior to joining the Genesys Product Marketing team, Christina Gates spent 3 years in contact center product management. With previous marketing experience for an online city guide, digital agency, and traditional book publisher, she embraces customer experience in many mediums.

Katie Ritz

About Katie Ritz

Katie is a Senior Product Manager at Genesys. Katie works on strategic product features for the PureCloud product with an emphasis on the digital space. She came to Genesys via the Interactive Intelligence acquisition and previously held a number of roles within Product Management including Senior Product Owner and Senior Technical Project Manager. Katie enjoys engaging with customers to understand their use cases and help design and build features that will meet their needs.

Sanjay Rao

About Sanjay Rao

Sanjay Rao is the Director of Voice Solutions at Genesys. He is responsible for the PureCloud Voice solution to enable customers to send and receive local, long distance, toll-free and international calls. He brings more than 22 years of experience in product realization and global service delivery with an emphasis in Voice over IP and telecom regulatory compliance. He has a Master’s degree in Computer Science from the University of New Haven, CT, and an MBA from UNC Chapel Hill. He also holds four patents pertaining to telecom solutions.