We are on the verge of the 2014 G-Force season and the energy is running high inside the halls of Genesys. We are excited to bring the best contact center and customer experience (CX) event in the industry to 3 cities we love: New Orleans, London and Melbourne! Whether you are a repeat attendee or considering your first event this year, G-Force has something for you!
At G-Force 2014, you’ll learn how you can design customer journeys that meet the needs of today’s digitally driven consumer and set your brand apart. Turn On Great CX is the theme of G-Force this year, and it’s all about how you can take advantage of the latest customer experience and contact center technology – simply and quickly, from the premise to the cloud. We’ll also highlight expertise, insights and new perspectives on how to manage the customer experience today and in the future.
5. Engage with industry experts and thought leaders
G-Force brings customer service experts, visionaries and thought leaders together to share the latest in best practices and innovation around customer experience and contact centers. Take advantage of G-Force’s more intimate setting to engage with peers and experts that can help take your customer experience to the next level.
4. Treat yourself to the latest DEMOs on CX and contact centers
G-Force gives you breakthrough innovations in customer experience combined with access to hands-on demonstrations. Whether it’s our leading technology or that of our partner community, G-Force attendees get access to the latest and greatest innovations – it’s all on demonstration for you to see and backed by our experts if you have any questions.
3. Experience the G-Force conference dinner and party
The G-Force conference dinner and party delivers a night to remember. For G-Force New Orleans, we plan to throw an epic Mardi-Gras/Carnival parade that ends at the Superdome for the party, making for a truly unique New Orleans experience. Don’t miss it!
2. Meet new people and grow your CX network
G-Force is THE place to meet with experts and your peers. In fact, our attendees tell us they look forward to coming back each year to connect with like-minded contact center managers and customer service executives to network and learn. If you’re looking for real-world stories on customer experience, G-Force is the place for you!
1. Learn the latest CX best practices and hear stories from customers just like you
From the packed general sessions to a wide range of breakouts from Genesys, our partners, and our customers, there’s something for everyone at G-Force. Whether you are exploring digital channels, workforce optimization, back office productivity, contact center modernization and of course the cloud, the latest knowledge and insight will be covered at G-Force 2014.
G-Force New Orleans registration is now open, the event takes place May 27-29. G-Force London registration is also now open with the event taking place June 10-12. We’ll be opening registration for for G-Force Melbourne soon so stay tuned!
I hope to see you there!